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What is a Manager?

Every manager's job is unique. Each depends on the basic need to work with, and through people. Those who work most effectively with and through people produce the most outstanding results.

Managers in general are concerned about two types of results: personal success, and success of the organization. The manager's purpose is to achieve results through the activities of other people. Managers are also evaluated on the results of people. When the manager succeeds, the organization benefits directly; and when the organization reaches its goals the manager shares in the rewards.

As a manager you can multiply the effects of your own personal development program. By leading your team members to gain new skills and to be more productive, you add unlimited power to the effectiveness of your organization.

A manager must be a developer of people.
As developer of people, a manager provides both formal and informal training. Topics for training may cover anything needed to make your employees more effective on the job - such as new technology in their field, new procedures to be instituted, specific skills, and personal development in attitudes and work habits.

For the manager, informal training of employees may involve personally serving as a role model. Another example is the manager's use of one-on-one interactions to encourage, to reinforce, progress, and to offer coaching toward improvement.

To achieve more through employees, a manager should strive to be a developer of those people. Rather than capital spending on automation, recognize them as the primary source of productivity. Treat your people with the concern they deserve as your most important and valuable asset. The rewards you reap will be worth the effort.

A manager must be a leader of people.
An effective manager has the ability to build a diverse group of people into a highly functional team. Like a quarterback on a football team, a manager is the one who calls the plays. Each team member, in turn, fills a specific role. When all team members fulfill their assigned roles, everything comes together and the goal is reached. It's up to the quarterback/manager to see to it that all team members receive the proper assignment, knows how to execute it, and are committed to the appropriate action. Another function of the manager is to hold each team member accountable, and to provide feedback for continued success.

A manager must adopt a leadership philosophy.
The success of a manager depends greatly on the willingness to adopt a leadership philosophy that calls for believing in people - their worth, their abilities, and their potential growth. This type of philosophy will build a strong foundation for building sound relationships with your people - relationships that will lead to personal growth and success for them, you, and the organization.


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Professional approach and questions during successful job interviews

Question 1
Why did you leave your last assignment
Be careful what you say, give good reasons and do not criticize your former employer if you have completed your contract, no need to worry, choices may be: better prospective, to get more experience, change for a bigger or international company etc.

Question 2
Can you tell me something about yourself?
The interviewer wants to get to know you in the shortest period of time and has put the onus on you to set the pace of the interview. Be brief in your comments 1-3 minutes. Do not ramble. Organise your thoughts into brief descriptions of your birthplace, childhood, parents' vocation, school days, work history, achievements and interests. The interviewer will watch for your enthusiasm, energy level, effective communication, body language and so on.


Question 3
What position are you looking for?
Be self confident and realistic in regards to your experience. Try to sell yourself and be sure you can deliver what would be expected from you. Talk about your concerned department not only the position wanted.

Question 4
What are your objectives and long term plans for the future ?
Tell the interviewer that you would like to join a modern and progressive company similar to the one under discussion. Emphasize that you can do an outstanding job with your years of experience and could be considered for promotional opportunities. Give samples of time spans ( in 2-3 years I would like to be F&B Director, latest in 7-8 years General Manager.
Employers like people planning and setting precise career goals.

Question 5
What is the one thing you are most proud of and what are your strong points?
Choose your answer carefully. You must sound self confident without being too conceited.
Say: people orientated, good motivator, able to built teams, effective manager, able to adapt to change, having lots of drive and energy, well versed in training. Don’t hesitate to give some positive examples what you have achieved.


Question 6
What do you think are your weakest points?
Everybody has a weakness. But sometimes weakness can be an advantage.
Being impatient in business, that things are not moving fast enough according to your guidelines.
However you understand that not everyone equal and you have developed some kind of control mechanism in this regard. 1 or 2 points should be enough


Question 7
Why do you think you are good at this job, why should we hire you?
Give precise examples of what you have achieved so far, including mentioning figures. Give as well suggestions, what you would put into action in your department, in case you would be hired. Therefore it is of utmost importance to check out the company/hotel beforehand, so you know a bit about the operation. Show self confidence and know your limits.

Question 8
What are you doing in your spare time?
Talk about your hobbies, your sport activities and best of all: mention business books and literature, your willingness to widen your professional knowledge, studying and staying on top about the latest business trends.

Question 9
When would you be available?
If you are without a job, say: as soon as you would like me to start.
If you are still employed, mention the time frame of notice and emphasize that you would like to ful-fill your contract. This will always impress you interviewer.


Question 10
What salary expectations do you have?
Try to be tactful and avoid to mention any specific figures or the salary you have in mind.
Even if the interviewer is persistent. This shows you that the company is interested in you. Leave it to the interviewer to make you an offer. Salary and package will be the last thing to be discussed.


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