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Showing posts with label FB Management. Show all posts
Showing posts with label FB Management. Show all posts

What is a Manager?

Every manager's job is unique. Each depends on the basic need to work with, and through people. Those who work most effectively with and through people produce the most outstanding results.

Managers in general are concerned about two types of results: personal success, and success of the organization. The manager's purpose is to achieve results through the activities of other people. Managers are also evaluated on the results of people. When the manager succeeds, the organization benefits directly; and when the organization reaches its goals the manager shares in the rewards.

As a manager you can multiply the effects of your own personal development program. By leading your team members to gain new skills and to be more productive, you add unlimited power to the effectiveness of your organization.

A manager must be a developer of people.
As developer of people, a manager provides both formal and informal training. Topics for training may cover anything needed to make your employees more effective on the job - such as new technology in their field, new procedures to be instituted, specific skills, and personal development in attitudes and work habits.

For the manager, informal training of employees may involve personally serving as a role model. Another example is the manager's use of one-on-one interactions to encourage, to reinforce, progress, and to offer coaching toward improvement.

To achieve more through employees, a manager should strive to be a developer of those people. Rather than capital spending on automation, recognize them as the primary source of productivity. Treat your people with the concern they deserve as your most important and valuable asset. The rewards you reap will be worth the effort.

A manager must be a leader of people.
An effective manager has the ability to build a diverse group of people into a highly functional team. Like a quarterback on a football team, a manager is the one who calls the plays. Each team member, in turn, fills a specific role. When all team members fulfill their assigned roles, everything comes together and the goal is reached. It's up to the quarterback/manager to see to it that all team members receive the proper assignment, knows how to execute it, and are committed to the appropriate action. Another function of the manager is to hold each team member accountable, and to provide feedback for continued success.

A manager must adopt a leadership philosophy.
The success of a manager depends greatly on the willingness to adopt a leadership philosophy that calls for believing in people - their worth, their abilities, and their potential growth. This type of philosophy will build a strong foundation for building sound relationships with your people - relationships that will lead to personal growth and success for them, you, and the organization.


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How to Price Your Restaurant

Writing the menu for your restaurant is the fun part. It's kind of like picking out names for a baby. You can play around with terms and pair different foods together to see what looks good together. However, a menu, just like a new baby, can be rather complicated and hard to understand at times. For example, how do you know what to charge in order to make a profit? Food cost and portion control are two ways to help price your menu correctly, so you make a profit but be careful not to price yourself out of the local market. Another way to ensure a profit is to create a balance of expensive and inexpensive items.

Food Cost
Food cost refers to the menu price of a certain dish in comparison to the cost of the food used to prepare that same dish. In other words, how much you pay for food will determine how much you need to charge for it. Generally, food cost should be around 30-35%. This means that if you pay $1.00 for something, you need to charge minimum of $3.34. It may seem like you are charging a lot more than necessary, but keep in mind that you aren't just paying for the food itself. You are paying someone to prepare the food, serve the food, and clean up after the food. Everything in your restaurant, from payroll to the electric bill needs to be covered by the food you serve.

Lets look at a typical menu item that many restaurants offer: Filet Mignon Dinner.
The initial cost of a filet mignon dinner can be broken down into the following areas:
• The beef filet costs you $6.00 per portion
• The wrap (the potato, vegetable, salad and bread that comes with the filet, as well as any condiments the guest asks for) costs $2.50

Therefore, the entire meal costs you $8.50. If you wrapped the filet in bacon and topped it with herb butter (very tasty) your costs would increase. So, then your prices would increase. Get the picture? Every thing that goes onto the customers plate needs to be accounted for.
So how do you decide on a final menu price? Time to brush up on that high school algebra you swore you'd never use.

The formula for costing goes as follows:
Cost of your product/.35=menu price or $8.50/.35= $24.29

$24.29 is the absolute minimum you need to charge in order to make a profit off the filet mignon dinner. Of course, $24.29 is an awkward looking number, so you might bump it up to $24.99. If you bumped it up to $29.99, your food costs would drop below 30%, which means you make a bigger profit.

Portion Control
One reason that chain restaurants are so successful is that they have a firm handle on portion control. The cooks in those restaurants know exactly how much of each ingredient to put in every dish. For example, shrimp scampi may have a portion control of six shrimp per dish. Therefore, every shrimp scampi that goes out of that kitchen will have six shrimp in it, no more, no less. This is portion control.
In order to practice portion control in your own kitchen, everything should be measured out. Chicken, beef and fish should all be weighed, while shredded cheese can be stored in portion control cups and a measuring cup can dish out mashed potatoes. Once you feel comfortable cooking your menu, you can eyeball the serving amounts (sort of like Rachael Ray) but in the early stages of your restaurant, err on the side of caution and measure everything out. Another way to practice portion control is to purchase pre-portioned items, such as steaks, burger patties, chicken breasts, and pizza dough. They may be more expensive, but can save you money in labor and food waste.

Well Balanced Menu
Food markets fluctuate depending on the season, the weather and the price of gas. One day lettuce may be $10.00 a case and then the following week it has jumped to $30.00 a case. There is little you can do when prices jump, short of changing your entire menu every few weeks, and who has time for that? However, when you balance expensive items, which are prone to price fluctuations, with items that have stable prices, you can help maintain your desired food cost. So, go ahead and have some fresh lobster and beef on your menu, but temper it with some less expensively priced chicken dishes or pasta dishes.

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Lowering Food Cost through Key Item Analysis and Management

Restaurant cost control contains volumes of work relating to the food service cost control trifecta: food, labor and alcohol costs. While there are invaluable cost control systems and theories presented in these works, operators often find it difficult to implement such procedures, as they need to balance their time between running the daily operation and managing cost control systems and procedures—of course, these two things are certainly not mutually exclusive. Key Item Management, however, is a relatively simple method of effectively managing food cost without a tremendous time investment. While it is not recommended that an operator limit their food cost control efforts to only Key Item Management, it is probably the best place to begin and also the most important food cost control system to stay current with. Presented here are the basics of Key Item Analysis and Key Item Management.

Step One: Identify your key items. The best way to achieve this is by requesting a descending purchase recap from your distributor(s). This report will rank all purchases during a specified time period in descending order based upon the total dollar amount spent for each item. It is recommend that operators focus on no more than the top ten items identified on this report for the purposes of a Key Item Analysis during the first attempt at this process. Focusing on only the top ten items makes the task manageable, while still having a significant impact on food cost. Think of this methodology as the food cost 80/20 rule.

Step Two: Examine Key Item purchasing specifications. While product specifications are an inherent part of the process described in step three, they are also so critical that they deserve specific analysis and attention. When examining key items, operators need to question the factors that have influenced the current purchasing specifications. Manufacturer and brand, quality specifications, trade and federal grades, fat content, unit size, case size, production region, receiving condition and many more specifications all have cost implications on a given product. In general, the more lenient the specifications are for a particular product, the cheaper the landed cost will be for an operation. However, the less strict an operator is with specifications, the less consistent the product will also be. Therefore, the benefits of reducing a key item cost in this manner need to be weighed against the potential effect on product quality and consistency. That being said, an operator should examine all available specifications for a key item and determine which are important for the intended use. Once these specifications are determined, operators will be more effective in managing key item product costs, as described in the next paragraph. Often times, operators will realize that certain specifications have been assumed by the distributor. Other times, operators may simply be unaware of the varying product specifications that are available, therefore, they many not be taking advantage of potential opportunities. Operators should be sure to pay particular attention to case sizes, package sizes and the use of split cases. By merely adjusting these packing specifications, operators can experience significantly lower landed costs. It is worth noting at this point that when determining key item specifications, care must be given to how a particular specification will affect the edible portion cost. What might appear to be a better price for a particular product based upon a spec change might, in fact, be more costly in the end. Meat grades and fat percentages are a good example of this. This is of critical importance to operators with Prime Rib as a key item.

Step Three: Manage the price paid for each key item. Depending on what the item is, operators may be able to negotiate contracted prices for key items. Whenever possible, it is recommended that operators negotiate contracted prices for key items to simplify the purchasing process. A good contracted price might not always bring the landed cost of the product in below bid pricing at a given point in time, but on an annualized average the contracted price should have a net positive effect on purchasing. Because key items inherently represent significant purchasing volumes, an operator may be able to negotiate with a broker or manufacturer to get manufacturer price deviations that will be passed on through the distributor. This method of negotiation should be examined to see whether it is possible, as it rarely has negative impacts on the distributor and, therefore, has fewer potential downsides. If a price deviation is negotiated through a broker or manufacturer, it will typically be available through the vendor of your choice. Therefore, even with manufacturer price deviations in place, an operator may still want to bid out the item to several distributors to keep their mark-up on these items in check. For many operators, bid pricing is the method of choice for purchasing decisions. This method is also commonly referred to as “cherry picking.” While this method can work, operators are required to actively examine bids and stay vigilant that distributors are not passing their lost profits from bids onto other, non-bid items. If an operator negotiates a purchasing contract with a particular distributor, they need to look at both a market basket report, as well as the pricing structure for the key items under the contract. A cost plus contract could seem to be a great deal, until you realize that a particular vendor is unable to be competitive on certain key items because of their particular market share and case movement sizes.

Step Four: Complete a yield analysis for all key items whose edible portion cost is different than the “as purchased” cost and for all key items that are utilized in sub-recipes or prep recipes. Key items that are utilized in these two ways can translate into significant, unnecessary food cost expense if yields are not tracked and managed to ensure consistency. Once acceptable yield standards have been established, continuous monitoring of yields should occur to ensure compliance to production and purchasing specifications. The most common issue with yields among the key item category for operators occurs with meats. Meats that are cooked off prior to portioning or that are broken down in house can often times have huge yield variances that can play havoc with food cost. The following paragraph deals with managing menu item profit margins with respect to key items, but before establishing accurate menu item costs, accurate yields need to be established to determine the accurate edible portion costs.

Step Five: Manage the profit margin for menu items that utilize key items as ingredients. This process is relatively easy, but requires some initial time investment, as well as a bit of ongoing effort. To analyze the profit margin and menu item food cost, recipe cards should be created for each menu item. Based upon the results of the recipe cards, operators should determine if the profit margin and food cost are acceptable according to an operation’s standards. If menu items that utilize your key items have a disadvantageous pricing structure, an operation will always struggle with achieving a desired food cost. It is highly recommended that an operator execute menu engineering for menu items that utilize key items, although simply using and updating recipe cards to keep tabs on shifting profit margins will also have a positive effect. Operators should be certain that recipe cards utilize the edible portion cost of particular items, rather than the “as purchased” cost. Not to beat a dead cow, but operators that serve Prime Rib need to be very careful and vigilant during this step.

Step Six: Complete an ideal usage for your key items. By comparing actual key item usage against ideal usage, operators can identify operational issues effecting key items. Operators can easily determine ideal key item usage by multiplying menu item sales counts located on a product mix report by the standardized key item portion for that specific menu item. This process should be repeated for all menu items that utilize the key item and the sum of these represents the ideal usage for the key item. Comparing this ideal usage with the actual usage that can be determined utilizing purchasing data and inventory extensions will reveal the usage variance for key items. Ideally, the usage variance should be zero. While this is often an impossible goal for all but value-added, convenience items, operators should examine all key item variances that are above established tolerance levels and create a strategy to reduce the variance.

Step Seven: Attack the usage variances! Once the ideal usage comparison previously described has been completed, an operator should begin attacking the identified variances above the tolerance threshold. I have included a few of the common problem areas when trying to attack key item usage variances. First, check current yields against the established acceptable standards. These variances can be due to improper training and production procedures, as well as a change in the key item specifications. For example, flank steak that is cooked off and pre-portioned will have a decreasing yield as the fat content in the flank steak is increased due to improper purchasing or distributor error. Second, operators should increase the awareness of key item variances within the operation. It is not enough to see the variance on paper, but rather habits in the field need to be tweaked and adjusted if this variance is to be corrected. Raising awareness should include staff training on what the proper recipe specs are and how to execute portion control. Raising awareness and communicating concerns often goes a long way to help reduce variances. Third, make sure that there are portion control systems in place to control portioning and that all necessary supplies are in place. It does no good to tell a cook to put 1/2 cup of cheese on a pizza if he does not have a 1/2 cup, or if he refuses to use it. Fourth, execute sensitive inventories. Store managers should do beginning and ending inventories for key items that have variance issues and compare the actual usage from these inventories against the product mix by following the procedures set forth above. Operators should also make sure that accurate inventories are being taken and that purchases are being accurately recorded. It is recommended that when trying to identify key item usage variances that operators do not use too small of a sampling period. The larger the sampling period, the greater the accuracy of the result. I recommend that quarterly variance analysis be executed at first to identify usage variance trends that require further investigation. Following this method will eliminate wild goose chases that end up being a result of poor inventory figures, rather than actual usage variances.

In conclusion, it is a well-know fact that the food service business can be one of both stress and excitement. Operators often find themselves trying to prioritize and balance their time amongst the competing needs required by the operation. Executing the key item analysis and key item management techniques described above have helped many operators balance their time constraints with the need for implementing effective food cost control systems.

Sursa: foodbuyersnetwork.com
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